Interviewing is a foundational user research tool that people assume they already possess. Everyone can ask questions, right? Unfortunately, that’s not the case. Interviewing Users provides invaluable interviewing techniques and tools that enable you to conduct informative interviews with anyone. You’ll move from simply gathering data to uncovering powerful insights about people.
Table of Contents
Chapter 1. The Importance of Interviewing in Design Chapter 2. A Framework for Interviewing Chapter 3. Getting Ready to Conduct Your Interviews Chapter 4. More Than Just Asking Questions Chapter 5. Key Stages of the Interview Chapter 6. How to Ask Questions Chapter 7. Documenting the Interview Chapter 8. Optimizing the Interview Chapter 9. Making an Impact with Your Research
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