Managing Workplace Bullying: How to Identify, Respond to and Manage Bullying Behaviour in the Workplace This is a comprehensive, practical and engaging book designed to help readers to recognise bullying behaviour at work and identify and select inter-personal strategies for handling bullying behaviour.
Table of Contents
1 What is Workplace Bullying?: The Behaviors and Dynamics that Constitute Workplace Bullying 1 2 Why People Bully Their Colleagues: The Psychological Profile of a Workplace Bully 16 3 Sowing The Seeds for Bullying: The First Interactions Between a Bully and Their Target 35 4 The Bullying Dynamic: Issues of Power and Choice at The Heart of a Bullying Relationship 51 5 Resisting a Workplace Bully: Choosing to Assert Yourself, Managing Your Boundaries 70 6 Managing a Workplace Bully: Confronting Bullying Behavior in a Team Member 92 7 The Role of Friends and Family Members: Supporting Someone you Know Through an Experience of Workplace Bullying 113 8 A Cautionary Tale: A Case Study 127 9 The Human Consequences of Bullying at Work: Common Emotional, Psychological and Physical Reactions to Workplace Bullying 149 10 Aftermath: Final Thoughts on Workplace Bullying 157
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