Salesforce CRM: The Definitive Admin Handbook, 2nd Edition

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	Title:	Salesforce CRM: The Definitive Admin Handbook, 2nd Edition
	Author:	Paul Goodey
	Publisher:	2013-07-24
	Format:	Online PDF (426 pages, 52.1MB)
	Language:	English
	ISBN-10:	1782170529
	ISBN-13:	9781782170525
Pdf ebooks free Salesforce CRM: The Definitive Admin Handbook, 2nd Edition.Plot: Salesforce CRM is a customer relationship management (CRM) market-leading applications that are accessed over the Internet. CRM application provides the basis for management of sales and orders, marketing plans, business process automation and collaboration, service and support, and data analysis. This application enhances sales activities of the company, improve team work and collaboration, and provide a strategic customer relationship management for an organization.

Table of Contents

Chapter 1: Organization Administration
Chapter 2: User Management in Salesforce CRM
Chapter 3: Configuration in Salesforce CRM
Chapter 4: Data Management
Chapter 5: Data Analytics with Reports and Dashboards
Chapter 6: Implementing Business Processes in Salesforce CRM
Chapter 7: Salesforce CRM Functions
Chapter 8: Extending Salesforce CRM
Chapter 9: Best Practices for Enhancing Productivity

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